Archive for January 30th, 2010

Sonos does not work with Avast anti virus

Saturday, January 30th, 2010

Popped over to my friends Bob and Michael to take a look at their home setup and try to figure out why their Sonos system would not work. My Sonos systems at home has always just worked out of the box. it worked when the music library was on a PC, it worked when I moved the music off onto a NAS, it just plain works, so I could not think why it was not working for them.

The first Sonos unit was connected to the PC via ethenet connection, so it wan’t some weird wi-fi issue. When I launched the Sonos application and tried to add a library, it thought about it for approx. 6-10 seconds, and then came back with an error saying the server could not be reached !?

I turned off the Windows firewall temporarily to see if it was the culprit, no joy. I then disabled their anti virus product, which in this case happend to be Avast (will try to find exact version they had installed), and the Sonos burst into life and began to index their music library.

I replaced Avast with Clamwin, reactivated the Windows fire wall and everything is still working :o)

I can also confirm Sonos works ok with AVG and Symantec anti virus products. I will try downloading the latest version of Avast and see if the issue is still there.